Emotional Intelligence

Foundation of Emotional Intelligence

Impact Mentorship is fully dedicated to emotional intelligence development and our courses are grounded in current science, and made practical and simple to understand. We don’t “just talk” about emotional intelligence, we use a robust methodology to make it transformational. This Emotional Intelligence Course will provide the participant with the ability to recognize and manage their behaviours, moods, and impulses and give them a clear understanding in Emotional Intelligence (EI) skills and the damage of emotional incompetence.

Leading with Emotional Intelligence

Emotional Intelligence (EI) is the set of skills that distinguishes outstanding leaders, high performance teams and personal effectiveness. This course offers you an opportunity to accelerate your personal leadership potential and excel in your increasingly difficult and complex leadership roles. You will develop a clear understanding of the consequences of your behaviour, an increased ability to size up interpersonal situations, so that you can plan appropriate actions. You will develop higher self-esteem, better self-control and social awareness.

Self-Awareness

Self-awareness is one of the most important qualities that you can have. This workshop is highly active, brain-based, and experiential.

Stress Management

This course is much more than a stress-management programme. The principles and techniques participants learn are essential for successful leadership, self-mastery, focus, and ability to work effectively with others. Benefits to the company include: Fewer staff sick days – Lower staff turnover – Better customer care due to improved morale – More efficient staff performance.

Conflict and Anger Management

By the end of the course you will be able to recognize how anger and conflict affects your body, your mind and your behaviour and the financial effect it has on a business. You will be better able to control your own emotions when faced with other peoples’ anger. You will understand what conflict is and how it can escalate. You will be able to develop effective techniques for intervention strategies, strengthen staff trust and morale and become more confident in your ability to manage conflicts to enhance productivity and performance.

Assertive Skills

Assertive communication can strengthen your relationships, reducing stress from conflict and providing you with social support when facing difficult times. This course will build your confidence and self-esteem. You will be able to avoid manipulation by others, deal with criticism and understand your rights and respect the rights of others.